What is your criteria for hiring a caregiver?
How do you 'match' a caregiver with a client?
How do you train your caregivers?
What happens if my caregiver is sick?
Do I have to pay the caregiver?
How much do you charge?
Do you have a minimum amount of hours per visit?
Why should I use an agency like Pacific Crest Homecare Solutions, instead of hiring someone directly?
At Pacific Crest Homecare Solutions, caregivers are thoroughly screened, bonded and insured, thereby, limiting your exposure to possible fraud, theft, work-related injuries, unemployment claims, and employee tax evasion. We also ensure that the caregivers placed with you are fully trained and experienced to provide high quality personalized care, for your satisfaction.
We guarantee compatibility with your caregiver, through our detailed ‘care matching’ process. The professional ongoing oversight by our certified in-home care specialists provides you with an additional level of comfort and peace of mind, in knowing that your loved one’s care is in good hands.
Do you provide care for the elderly in assisted living facilities, hospitals or nursing homes?
Is Pacific Crest Homecare Solutions a cleaning service?
Can I pick the caregiver for myself or my loved one?
What if I am not pleased with my caregiver?
What happens if we need to suspend service for a day due to traveling, family visiting etc?
Can my caregivers provide wound care?
Does Medicare pay for non-medical in-home care?
Does insurance pay for your services?
Some insurance companies do cover the cost for in-home care services. We recommend that you talk with your insurance company. Many long-term care insurance plans pay for in-home care. We’re happy to work with your individual insurance providers and assist you in paperwork that may be required for reimbursements.
For Veterans, we can assist you to apply to the VA, for the Aid & Attendance Benefit, from the comfort of your homes. Additionally, we can assist you in paying for in-home care services, while you wait for the benefit to kick in.
Can my caregiver administer medications?
Although caregivers are NOT allowed to administer medications, they can assist with medication management, which includes medication reminders, management of medication side effects, assistance with proper use of medications.
Our caregivers are trained by our in-house licensed pharmacist, to assist clients with medication management, thereby, reducing the chances of adverse incidents due to improper use of medications.